Abu Dhabi is a bustling city that has a growing public transport system. In order to make commutes easier and more convenient, there is the Integrated Transport Centre (ITC) has launched an innovative system called the Hafilat Card, a smart card system that permits people who are tourists, residents, as well as senior citizens to easily travel across the public transportation system of the city. This guide is designed to guide you through the details of this Hafilat Card in Abu Dhabi with regards to the different types of passes, balance checking ways, recharge options, particular passes, and suggestions to make the most of your use.
What is a Hafilat Card?
The Hafilat Card is a contactless smart card that was designed specifically for Abu Dhabi’s transport system. It lets passengers purchase regional, express, and intercity bus services with cash. It is easy, quick, and easy to use, and can accommodate many different travel necessities that are aimed at commuters on a daily basis, regular travellers, as well as tourists.
Who Can Use a Hafilat Card?
Hafilat Cards can be purchased to:
- The residents of Abu Dhabi, with a UAE ID and residence documents.
- Students should have an authentic student ID.
- Senior citizens are eligible to receive particular passes.
- Special Needs Persons can travel for free when they are accompanied by the appropriate evidence.
- Visitors and tourists can make use of T-Purse as well as regular cards to pay for travel.
Advantages of Using the Hafilat Card
- Travel with cashless – no necessity to carry cash to pay for bus fare.
- Speedy boarding reduces the cost of the bus.
- Recharge options are easy – on the internet, via mobile applications, kiosks, counters, and counters.
- All-inclusive accessibility – specially designed passes for students, seniors, as well as people with disabilities.

Types of Hafilat Cards and Passes
Hafilat Cards are available in a variety of varieties to accommodate different requirements. They include the T-Purse, Weekly Pass, Monthly Pass, and special passes for students, seniors, or those who have special requirements.
T-Purse – Pay As You Go
The T-Purse wallet is an electronic wallet that lets you make payments for every ride separately. It is ideal for those who do not travel frequently but want the convenience of a cash-free experience.
T-Purse Fare Structure:
| Service Type | Boarding Fee | Cost per Kilometer |
| Regional bus | AED 2 | 5 fils/km |
| Express/intercity | AED 2 | 10 fils/km |
Benefits of T-Purse:
- You only pay for rides that you use.
- Reloading is easy via the internet, via a mobile application, or via kiosks.
- Perfect for visitors or commuters.
Hafilat Weekly Pass
The Hafilat Weekly Pass is designed for commuters as well as residents who require frequent travel in Abu Dhabi over a short duration. Valid for seven consecutive days, the card permits unlimited use on any public transportation system throughout the city. It makes the perfect option for those who have to commute every day to work, school, or for other reasons.
For AED 30 per week, the weekly pass can be a very cost-effective option to travel for a short period, removing the requirement to purchase individual trips every day. It’s especially useful for people who prefer easy, cashless travel with no stress about topping up the card several times throughout the course of the week.
Hafilat Monthly Pass
Residents who regularly commute during the month For those who commute regularly throughout the month, the Hafilat Monthly Pass offers unlimited buses for 30 days. It is priced at AED 80; the pass offers long-term savings to people who frequent buses for their commutes on a daily basis.
Monthly passes are ideal for those who work, study, orcommutes who work every day, since they enable seamless travel throughout Abu Dhabi’s bus system without any additional cost for each ride. With unlimited travel, customers are able to save money, avoid the stress of frequent topping-ups , and experience an easy, cash-free traveling experience throughout the entire month.

Unique Hafilat Passes
Hafilat also offers special passes for seniors, students, and individuals with special needs.
Comparison Table of Passes:
| Pass Type | Duration | Cost | Eligibility | Benefits |
| T-Purse | Pay-as-you-go | Varies | All users | Flexible, cashless |
| Weekly Pass | 7 days | AED 30 | Regular commuters | Unlimited travel |
| Monthly Pass | 30 days | AED 80 | Regular commuters | Unlimited travel |
| Senior Citizen Pass | 1 year | Free | Age 60+ | Unlimited travel |
| Special Needs Pass | 1 year | Free | Medical certificate | Unlimited travel |
| Student Pass | 1 year | Discounted | Student ID | Unlimited rides |
Hafilat Pass for Senior Citizens
Senior citizens are able to enjoy no-cost daily transport with the specialized pass.
- The requirements are: UAE ID, a resident visa, and proof of residence.
- Validity: 1 year. Renewal with current documentation.
- Benefit: You can travel conveniently and with no worries about fare.
Hafilat Pass for Special Needs Individuals
Specially-adapted individuals get a free year’s pass.
- Requirements: UAE ID, medical certificate confirming disability.
- Benefit: Facilitates access and independence through the ability to travel on buses in unlimited quantities.
Hafilat Pass for Students
Students are eligible to receive a discount on their annual pass.
- The requirements are: UAE ID, student card.
- Validity: one year. Renewal every year.
- Advantage: Unlimited bus trips are cost-effective for everyday college or university trips.
How to Check Hafilat Card Balance

The process of Hafilat Card Balance Check is easy, and you have several choices:
1. Online Balance Check
- Visit the ITC Abu Dhabi Website
Log on to the official Integrated Transport Centre (ITC) website for access to Hafilat Card online Hafilat Card services.
2. SMS Balance Check
Send a text message with your card number to check the balance via mobile.
| Mobile Operator | SMS Format | Number | Response Time |
| Etisalat | BAL [Card Number] | 800100 | Instant |
| Du | BAL [Card Number] | 800100 | Instant |
3. Kiosks and Bus Station Counters
- Check out the major bus station and ticket vending machines.
- You can scan your card and quickly check your balance.
Kiosk Locations Example:
| Station | Location | Operating Hours |
| Mussafah Bus Station | Mussafah | 6 AM – 11 PM |
| Abu Dhabi Central Bus Station | City Center | 24/7 |
| Airport Bus Terminal | Abu Dhabi Airport | 24/7 |
Hafilat Card Recharge Options and Limits
You are able to charge your Hafilat Card using a variety of convenient options. Many methods work instantly and allow travel to be uninterrupted.
| Method | Minimum Amount | Maximum Amount | Processing Time |
| Online Portal | AED 10 | AED 150 | Instant |
| Ticket Machine | AED 10 | AED 100 | Instant |
| Bus Counters | AED 20 | AED 200 | Instant |
| Mobile App | AED 10 | AED 100 | Instant |
| Shops/Kiosks | AED 10 | AED 100 | Instant |
Tips:
- Make use of the online and mobile apps to top up your cashless account.
- Ticket counters and machines make great places for commuters.
Common Issues and Troubleshooting
1. Card Not Showing Balance
Check that you have your Hafilat Card is properly registered and active. If the balance is not shown, please contact ITC support to get assistance.
2. Lost or Stolen Card
If you have lost or stolen your card, as soon the ITC or any authorized counter. Your remaining balance can be transferred to another card.
Support Contact Table:
| Issue | Contact Method | Phone/Email | Response Time |
| Lost card | Call center | +971-2-613-9999 | 24 hrs |
| Balance error | Email support | support@itc.gov.ae | 48 hrs |
| General info | Helpline | 800100 | Instant |
Hafilat Card Map and Locations
The Hafilat Card is accepted at the major bus stations of Abu Dhabi, including Mussafah Bus Station, Abu Dhabi Central Bus Station, as well the Airport Terminal. Customers can easily recharge their card at a variety of places, like vending machines, kiosks, as well as through the mobile application. This card is compatible with express, regional, and intercity bus routes, providing smooth and secure journeys throughout the city as well as surrounding zones.
Tips for Using the Hafilat Card Effectively
For the best use of the benefits of the Hafilat Card, take a look at these helpful tips:
- Reduce costs: Consider using the monthly or weekly passes if you are on the road daily to studies, work, and taking a commute.
- Utilize T-Purse on occasional excursion,s ideal for visitors or frequent travelers who want the convenience opay-as-you-gogo.
- Update your documentation: Check the validity of your UAE ID, as well as student IDs or any other documentation that is required to be up-to-date for special passes.
- Pay in advance for your recharge: Avoid long lines at kiosks or counters by topping off your credit card in advance.
These guidelines will help you ensure hassle-free transportation, cost savings, as well as easy accessibility to Abu Dhabi’s public transport system.
Conclusion
Its Hafilat Card Abu Dhabi makes commuting easy, swift, quick, and cashless. It offers a range of passes to suit all commuters, numerous balance check options, as well as recharge methods. This is a great partner for your daily commute. If you know the various kinds of passes and balance check recharge techniques, as well as specific benefits, residents, students, visitors, as well as senior citizens are able to benefit from seamless public transport throughout Abu Dhabi.
Frequently Asked Questions
Q1: Are tourists able to make use of Hafilat Cards?
Yes, travelers can make use of T-Purse cards or other standard ones to pay-as-you-go for travel.
Q2: How can I get my balance back on an account that has been lost?
Contact the ITC to report the card that was lost. ITC: The balance may be transferred to another card.
Q3: Do Hafilat Cards get accepted on buses that travel between cities?
The Hafilat Car, such as T-Pur, is valid on regional as well as intercity travel.
Q4: How can I sign up for a brand-new Hafilat Card?
Visit the ITC website, supply your UAE ID, and go through the online registration procedure.
Q5: What is the charge limit on the Hafilat Card?
The minimum and maximum amounts are contingent on the method employed; the majority of topping-ups happen instantly.
